spainSIM.com - MoviStar Spain SIM info

orange/amena SIM - more info

ROAMING:

International Roaming for incoming calls.

All orange/amena SIM cards come with international roaming activated for RECEIVING CALLS ONLY. Roaming rates for incoming calls apply when you are using the SIM card in your phone outside of Spain and rates are as follow:

· Incoming calls: Incoming calls are only free when you ar in Spain. When on roaming outside of Spain, you will pay 0.48€/min. for all incoming calls, no matter where you are.

International Roaming for outgoing calls.

Of the 3 cell carriers in Spain, orange/amena has the absolute most annoying system for making outgoing calls on roaming when not in Spain. They actually make the user (you) go to an orange/amena center (called "mundo orange/amena") and activate the international roaming for outgoing calls. The user needs to do this in person with a Visa or Mastercard and it can not be done over the phone.

Roaming rates for outgoing calls apply when you are using the SIM card in your phone outside of Spain and rates are as follow:

· Outgoing calls: When on roaming outside of Spain, you will pay 0.94€/min. for all outgoing calls to Europe and 1.64€/min. to U.S.A. & Canada.

Please e-mail us for rates to other countries.

A 0.35€ connection fee applies to all calls (incoming and outgoing).

IF YOU PLAN TO USE YOUR SIM CARD OFTEN FOR OUTGOING CALLS ON ROAMING WHEN NOT IN SPAIN, YOU SHOULD GIVE SERIOUS THOUGHT TO PURCHASING A VODAFONE OR MOVISTAR SIM CARD INSTEAD.

___________________________________________________________________________

- back to top -

GPRS: Please e-mail us for orange/amena/Orange GPRS rates.

You can call orange/amena technical support by dialing "470" from you cell phone here if you have any doubts about the configuration.

- back to top -

WAP: Please e-mail us for orange/amena/Orange WAP rates.

- back to top -

CUSTOMER SERVICE:
· General customer service:
- from your cell phone (SIM): 407 (365 days a year 24 hours a day). Toll free.
- from a landline: 656001470.

From there orange/amena uses an automated system (as annoying or more than most automated systems) to direct you to the dept. you need.

orange/amena has multilingual customer and tech support so do not be afraid to ask to be passed to an English speaking operator.

- back to top -